FAQ Elle
- Elle: Online Loan Application journey
- Elle 'Chat with Us' Experience
- Customer Data Deletion Record
- Google Chrome ElleX New Message Notifications
- How is Elle Response Time calculated?
- Elle Email Notifications "Dark Period"
- What are the options when someone calls my Elle number?
- Updating Elle Elite Utterances, Business Hours and Holidays
- Opt-In Best Practices: Receiving Text Messages To Your Elle Phone Number
- Monthly Reports: What is the difference between Messaged by Agent and Recaptured by Elle?
- How to Forward an Elle Elite Conversation to a Different Journey?
- I'm using Internet Explorer and Elle isn't show my messages! What do I do?
- Can each phone extension have their own texting channel?
- Can Intelligent Response answer questions after hours?
- Does Elle have a character limit?
- Why is Ellechat asking for Authorization?
- Why Elle did not send a Welcome, After-Hours or Holiday Message?
- Will the new incoming messages pop up automatically?
- How many staff members can be assigned to the platform?
- What should we expect for the installation process?
- How long does it take to setup Elle?
- Does Elle have a Notification Timeout?
- How does Shastic integrate with MeridianLink and other technology vendors?
- How does Elle secure documents collected via SMS?
- Elle & Shastic Bot Experience
- Shastic Text Messaging Guidelines
- Is Elle TCPA compliant?
- Can you setup automatic responses after hours?
- How do we collect documents by SMS?
- If Elle can't answer the question, how is it routed?