ElleX allows your Financial Institution to opt your member in for Elle Conversations and RPAs with just one-click.
When working on an application simply click on the ElleX chat bubble (make sure you are at the Applicant Info" tab within the application view):
As soon as you click on the ElleX chat bubble, the Member will be opted-in for Elle SMS. You can start interacting with the Member from this point forward:
If you try to opt-in a Member while in a tab other than "Applicant Info" you will see this within ElleX:
If this is the case, just close ElleX then go back to the "Applicant Info" tab and open ElleX, the Member will get automatically opted-in:
If you have any questions or need additional information on this, please send an email to support@shastic.com or email your Shastic account manager.
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