Elle gives you the ability to search for specific conversations using different Elle Advanced Search Features. You can look up using a basic search or using a combination of different fields to give you a range or group of conversations.
Basic Search
Search by name or cell number of member.
Advanced Search
Search by name or cell number of member.
Last Active Agent
Use the drop-down to choose the last agent conversations.
Journey
Use drop-down for conversations within a specific Journey.
Search by Date
Start Date - Search for any conversations started after the date chosen.
Start and End Date - All conversations started within the selected time frame.
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