A personalized text message is sent to the loan prospect to see if they need help or have questions.
When a Credit Union receives a response from an applicant the follow-up team will receive an email notification.
Our platform is centralized. It is one location (web platform), where these responses are coming to.
On the Elle platform, the credit union has access to the prospect’s info and loan estimation, as well as ‘Smart Suggestions’ screen for one-click replies.
You will be able to see all the conversations in your Dashboard.
The Elle platform gives you access to the prospect’s contact information, product details, and conversation history.
- Elle "Chat with Us" Experience
- Online Loan Application journey
- Elle & Shastic Bot Experience
- Elle Chimera
Elle experience: How it works?
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