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How to Install Elle to a Web Page or Mobile-Responsive Page

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Shastic Support
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Overview

Elle Journeys are designed to help start a text message conversation from any page on your website or mobile banking. These journeys include three paths: Apply Now, Chat with Us, and New Membership. 

Installing an Elle journey to either web or mobile-responsive pages is simple. You just paste a small piece of JavaScript code into your web or mobile-responsive landing pages.

NOTE: It is recommended to use NGROK cross-platform application with an https:// connection when implementing your Elle journeys in your testing environment. Elle buttons need an https:// connection to work properly.

Install the Elle code snippet

Copy the following JavaScript and paste it into the head of your website as close to the opening <head> tag as possible on every webpage where you want Elle to be available:

<!-- Elle -->
<script async>(function(e,l,b,u,t,n){t=l.createElement(b);n=l.getElementsByTagName(b)[0];t.dataset.id='elle-script';t.async=1;t.src=u;t.dataset.orgId='YOUR_ORGANIZATION_ELLE_ID';n.parentNode.insertBefore(t,n)})(window,document,'script','//d4hldqmvpzsy0.cloudfront.net/assets/elle_button.js');</script>
<!-- End Elle -->

NOTE: Don't forget to change the Organization ID (orgId). Reach out to Shastic to request your organization's ID.

How to locate the "head"?

Next Steps: Add the Button Script and Button ID

support-icon-chat.png

  • Path 1. "Apply now" journey.  If you want to use Elle on the "Apply now" journey to provide help for loan related questions and guide prospects to your loan application, go ahead and continue to the Guide. 

For more information about the 'Apply now' journey click here. 

  • Path 2. "Chat with Us" journey.  Alternatively, if you want to communicate with prospects on their "Chat with Us" journey and give them a way to ask any question without necessarily guiding them to a loan application, proceed to the Guide.

For more information about the "Chat with us" journey click here. 

  • Path 3. "New Membership" journey.  Also, if you want to connect with prospects on their "New Membership" journey and lead them to become members, follow the Guide.

Before you Release Elle on your website or mobile, get ready to receive the incoming messages. Here is our configuration guide that can walk you through the process. 

 

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