Each time you receive a text message, you will receive an email notification. These notifications will include a direct link to the real-time conversation for an easy and quick response.
To respond to a prospect, click 'Reply Now' or open the URL in a Message Notification.
You can always go to your Elle Dashboard to see all the conversations.
Below is an example of how it looks:
This page provides a summary of all text message conversations including the prospect’s name, latest message exchanged, delivery timestamp, location, and the financial product of interest (if coming from a Shastic Estimator Bot).
To respond to a prospect, simply click on the ‘LAST MESSAGE’ link to access and communicate by text message.Send prospects direct responses through text message by typing your response in the chat box and clicking ‘Send’.
The Elle platform gives you access to the prospect’s contact information, product details, and conversation history.
To see the Elle from Start to Finish Guide go here